Tax Contact Info

Diane Terranova

Diane Terranova
Town Clerk

house Town Hall
 21 Central Avenue
        Lancaster, NY 14086

phone 716-683-1328
fax 716-681-7059
email  Email


  Hours of Operation: Monday - Friday 8:00 AM to 4:00 PM

Tax Office FAQ's

Taxes may be paid electronically on the Town of Lancaster website at or by using the link at the top of this page. Credit Card users will be assessed a fee equal to 2.5% of the payment amount, Visa Debit Card users will be assessed a flat fee of $4.00 and eCheck users will be assessed a $1.80 flat fee (eChecks are the most economical type of payment). All fees are assessed by the banking institution and are retained in total by the banking institution.


Taxes can be paid by mail with a personal check, bank draft or money order; receipts, if requested, will be issued by return mail.

Taxes can also be paid in person at the Tax Department in cash or with a personal check, bank draft or money order. Checks should be made payable to Diane M. Terranova, Town Clerk.

Tax payments can be made by using the Town Hall’s night depository, which is located at the entrance to the new addition of Town Hall facing Clark Street. Enclose a check or money order along with your tax bill in an envelope. Be sure to enter your phone number on the check or envelope. Note: This depository is emptied daily and at midnight following the last penalty free payment dates in February and October.

Tax payment information and receipts are available online at or may be requested by calling the Tax Office at 716-683-1328. Go to:

  • Pay Taxes (On Homepage)
  • Choose Collection from the drop-down menu.
  • Enter address (without the words Street, Avenue, etc.), Owner’s Name or S.B.L.#
  • Search

Partial Payments are accepted in any amount, however, Tax Law prohibits partial payments on any back taxes that are due.

The Town of Lancaster Tax Department accepts payments for the Town/County taxes through June 30th and School taxes through November 30th.

All payments made after these dates must be forwarded to the following address:

Erie County Real Property Tax Services
95 Franklin Street, Room 100
Buffalo, NY 14202

For payoff amounts, taxpayers must contact the County of Erie at 716-858-8333.

Mailed payments are accepted without penalty only if the envelope bears a United States Post Office postmark of the 15th of the month in which the taxes are due. In accordance with New York State Real Property Tax Law and the Erie County Tax Act there are NO EXCEPTIONS.

Town/County Taxes are due February 15th without penalty.

After February 15th penalties are as follows:

Feb. 16 – Feb. 28 = 1.5%

Mar. 01 – Mar. 15 = 3.0%

Mar. 16 – Mar. 31 = 4.5%

Apr. 01 – Apr. 15 = 6.0%

Apr. 16 – Apr. 30 = 7.5%

On May 1st, a 7.5% penalty is added to the levy, forming the base tax then due. Thereafter, interest is added to the base at the rate of 1.5% per month on the first of each month, totaling 18.78% in all, when unpaid taxes are sold in November.

School Taxes are due October 15th without penalty.

After October 18th penalties are as follows:

Oct. 18 – Oct. 31 = 7.5%

Nov. 1 – Nov. 30 = 9.0%

After November 30th, any unpaid tax and penalty are added to the County Tax Roll.

Duplicate tax receipts are available via mail or by phone/fax request. Our phone number is 716-683-1328 and fax number is 716-681-7059. In the event that the request is made by mail, a self-addressed, stamped envelope must be provided; receipts will be processed and returned on the same day.