The Town Board set a Public Hearing for August 24, 2020 at 6:00 PM for anyone wishing to comment on the new Town of Lancaster Zoning Code and Zoning Map. See the links below for information on how the hearing will be conducted, the Zoning Code Schedules A and B, the Code Draft and Map.

pdf Zoning Code 2020

pdf Zoning Schedule A

pdf Zoning Schedule B

document Public Notice Zoning Code

pdf Zoning Map

pdf Environmental Resource Areas


Anyone in an unsafe or abusive relationship can reach out for help at the 24-hour emergency hotline number: 716-884-6000, a counselor is on the other end to listen, provide resources and help. Haven House also has a chat system: 

pdf Haven House Flyer

Erie Street will be closed to traffic starting Monday, July 6, 2020 for approximately two months for a culvert replacement. The proposed detour runs from Erie Street, then along Broadway to Steinfeldt Road. 


Items that will be collected:

  • Tree branches – not to exceed 8 feet in length and 6 inches in diameter
  • Twigs
  • Leaves - NOT BAGGED
  • Shrubs
  • Tree and Shrub roots
  • Logs

These items will NOT be picked up if in bags, cans or any type of container.

The Highway Department picks up brush on almost a daily basis, year round and weather permitting. Branches are to be placed with ends pointing toward the street and piled as neatly as possible. Brush is usually picked up on a weekly basis by the Hi-lift. Please call the Highway Department at 683-3426 when brush is placed at the street.

Items that will NOT be collected:

  • Waste products
  • Pressure Treated Wood
  • Railroad Ties
  • Building Debris


The National Council for Home Safety and Security has named the Town of Lancaster the 38th Safest City in New York State.

pdf Lancaster Named 38th Safest City in New York State

Please be aware that starting at noon, Friday, March 27, 2020, the bathrooms at Westwood Park will be closed due to the Corona virus and limited staffing to clean these facilities. We apologize for any inconvenience this may cause.


In an effort to keep our community and the town employees safe, we have decided to continue to keep our Town Hall doors locked to the general public.  We are conducting business as usual in which you can schedule an appointment ahead of your arrival with the desired department or call the desired department upon your arrival.  The Town Hall department numbers are listed on the outside entry doors.

  pdf Town Hall Phone List for Doors

The August 3, 2020 Town Board meeting and the August 13, 2020 Zoning Board of Appeals meeting will be held via Teleconference Bridge at:

                      1-716-800-4267 Access Pin 1232.

pdf Local State of Emergency of Declaration- July 15, 2020


The Town of Lancaster Assessor's Office would like to address the concerns regarding the 2020 Revaluation Project 2020 Assessment Roll. Please see the link below.

pdf Assessor's Statement

For answers to common questions, please see this link:

pdf Reval Questions Answers

Follow these instructions if you suspect GPS devices/apps are improperly routing commercial truck traffic through your residential community.  How To Report Residential Truck Traffic

E-Z Pass On-The -Go is for sale in the Town Clerk's Office!

Governor Cuomo, in a June 12, 2018 press release, announced that the New York State Thruway ticketed system on the mainline I-90 & I-87 and the Erie Section to go completely cashless by the end of 2020. Cost of the E-Z Pass tag is $25 and is available now at the Town Clerk's Office, 21 Central Avenue, Lancaster, Monday through Friday from 8 AM to 5 PM.

pdf Cashless Tolling

image E-Z Pass


For Street Light Outages in the Town of Lancaster, please report it by visiting our online Report a Streetlight Web Form  OR you can call the Supervisor’s office at 716-683-1610.

For Street Light Outages in the Village of Lancaster, please contact NYSEG at 1-800-572-1111 or