Town of Lancaster Heritage Trail is Closed
For your safety, the Town of Lancaster Heritage Trail will be closed to the public until Wednesday, December 23, 2020.
We ask you refrain from using it during this time period.
Thank you in advance for your cooperation.
COVID-19 Executive Order
In an effort to keep our community and the town employees safe, we have decided to continue to keep our Town Hall doors locked to the general public. We are conducting business as usual in which you can schedule an appointment ahead of your arrival with the desired department or call the desired department upon your arrival. The Town Hall department numbers are listed on the outside entry doors.
pdf Town Hall Phone List for Doors
Until further notice, the Town Board meetings and the Zoning Board of Appeals meetings will be held via Teleconference Bridge at:
1-716-800-4267 Access Pin 1232.
Leaf Pick-up
Please be advised that in order to keep our streets and sidewalks safe for the residents, leaves should be placed on the grass between the sidewalk and the street, NOT in the street.
Lancaster Town Court Closure
The Court System has been notified that an employee working in the Lancaster Town Court at the Lancaster Town Courthouse, located at 525 Pavement Road, Lancaster, New York, has tested positive for COVID-19. The employee last reported to the Courthouse on Thursday, November 12, 2020, from 5:30 pm to 8:00 pm.
The Court will be closed from November 22, 2020 to November 28, 2020. Cleaning protocols are being followed at the courthouse.
Lancaster Police Department Community & Public Safety Survey
A survey is being conducted to determine the Lancaster community's perception of the Lancaster Police Department and policing in general.
Haven House Remains Open to the community
Anyone in an unsafe or abusive relationship can reach out for help at the 24-hour emergency hotline number: 716-884-6000, a counselor is on the other end to listen, provide resources and help. Haven House also has a chat system: https://cfsbny.org/our-services/hh/hh-chat/
Helpful Waste Management Link
Waste Management just published a very helpful article - please check it out!
Waste Management will pick up bagged grass clippings if put inside of your carbage cart.
pdf Hazardous Waste Disposal Events
pdf Properly Managing Your Yard Waste
pdf Town of Lancaster FAQ's for Cart Based Program
pdf Household Hazardous Waste Collection Event
pdf E-Recycling Event Please vist the Sunking website to preregister for this event.
Home Energy Assistance Program
The Home Energy Assistance Program office strongly suggests that residents apply as soon as possible this season due to Covid-10 pandemic, higher energy costs and higher unemployment rates. Please see the attached documents for more information.
Social Security Administration
Assistance from the Social Security Administration is available as detailed in the attached document.
Household Hazardous Waste Disposal
Erie County's no cost Household Hazardous Waste drop-off Program has contracted with Hazman to provide a no cost drop-off in Tonawanda. More information below.
2020 Pavilion & Shelter Rental Policy & Registration Links
NO ELECTRICITY AT WESTWOOD PARK SHELTERS #5 & #7
pdf Westwood pavilion contract updated Jan 6 2020
How To Report Residential Truck Traffic Due To Improper Route Suggestions
Follow these instructions if you suspect GPS devices/apps are improperly routing commercial truck traffic through your residential community. How To Report Residential Truck Traffic
Street Lights
For Street Light Outages in the Town of Lancaster, please report it by visiting our online Report a Streetlight Web Form OR you can call the Highway Department at 716-683-3426.
For Street Light Outages in the Village of Lancaster, please contact NYSEG at 1-800-572-1111 or NYSEG.com.
Freedom of Information Request
The Freedom of Information Law (FOIL), Public Officers’ Law Article 6, provides that all records are accessible, except records or portions of records that fall within one of the nine categories of deniable records. Further information is available by contacting the Town Clerk. Requests must be submitted to the Town Clerk in writing. Please see the attached application for copying purposes.
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