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Resident Services

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Public Hearings

The Town of Lancaster is offering all Board Meetings live streamed as they are happening and archived afterwards on their YouTube channel. This includes Town Board, Planning Board, Zoning Board of Appeals, Ethics Board and Industrial Development Agency meetings.

This opportunity to view and listen to board meetings will further open the government to the community. To access the YouTube channel, go to the Quick Links, at the right-hand side of the Home page, and click either “YouTube Live Streaming” or “YouTube Previous Board Meetings.” The Town of Lancaster is happy to provide more access to anyone unable to attend these governmental meetings. 

Erie County is launching the Small Business Working Capital Grant Program with the Cares Act CDBG funds from 2020. The program will provide a $10,000 grant for small businesses with five or fewer employees who reside in households that have an income below HUD Section 8 income guidelines. 

View the news release and link for more information. 

pdf EC Small Business Working Capital Grant Program

 www.erie.gov/environment

Supervisor Ruffino has declared the Town of Lancaster to be in a State of Emergency. All Town business will continue during this period. The declaration is attached.

pdf State of Emergency 2021 11 17 to the present

Cooler temperatures are a reminder of fun fall activities and family gatherings for the holidays. However, the fall and winter months also call for extra precautions.

The Lancaster Building and Zoning Department offers these tips to help you take preventative measures to reduce the risk and protect yourselves, your families, and your community:

  pdf Fire and Carbon Monoxide Safety Tips

                                                                                                         

The Town Board has changed the office hours of the Town Hall, effective September 8, 2021, to 8:00 AM to 4:00 PM Monday through Friday.

Hearts & Hands is a WNY nonprofit that matches caring, reliable volunteers with older members in our community with essential needs, to aid them in living happy, independent lives. 
 

Erie County has initiated a Mircoenterprise Loan/Grant Program for eligible small businesses. See the attached information.

pdf Microenterprise Flyer

Assistance from the Social Security Administration is available as detailed in the attached document.

pdf Social Security

 

The Home Energy Assistance Program office strongly suggests that residents apply as soon as possible this season due to Covid-10 pandemic, higher energy costs and higher unemployment rates. Please see the attached documents for more information.

pdf HEAP Flyer

pdf NY Doc Submit

pdf HEAP Application

Erie County's no cost Household Hazardous Waste drop-off Program has contracted with Hazman to provide a no cost drop-off in Tonawanda. More information below. 

  pdf Household Hazardous Waste Drop-off

All Town Board, Planning Board and Zoning Board of Appeals meetings will now be in-person only. The doors to the Town Hall will be open to the public starting June 1st.

Visitors who are vaccinated are strongly recommended to wear a mask in the Town Hall. Anyone not fully vaccinated must wear a mask.

pdf Emergency Executive Orders May 15 & 18, 2021

 

Waste Management just published a very helpful article - please check it out!

Waste Management will pick up bagged grass clippings if put inside of your carbage cart.

home.wm.com/lancaster-ny

pdf Lancaster 2022 Collection Schedule

pdf Properly Managing Your Yard Waste

WM INSIGHTS Spotlight Stories

pdf Town of Lancaster FAQ's for Cart Based Program

pdf Extra Capacity Sticker

 

Follow these instructions if you suspect GPS devices/apps are improperly routing commercial truck traffic through your residential community.  How To Report Residential Truck Traffic

The Freedom of Information Law (FOIL), Public Officers’ Law Article 6, provides that all records are accessible, except records or portions of records that fall within one of the nine categories of deniable records. Further information is available by contacting the Town Clerk. Requests must be submitted to the Town Clerk in writing. Please see the attached application for copying purposes.

pdf FOIL Request Application

For Street Light Outages in the Town of Lancaster, please report it by visiting our online Report a Streetlight Web Form  OR you can call the Highway Department at 716-683-3426.

For Street Light Outages in the Village of Lancaster, please contact NYSEG at 1-800-572-1111 or NYSEG.com.